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What should I do if the check-in process does not work?

If the check-in process does not work, the first step is to try again and confirm that your device has a stable internet connection. Temporary connectivity issues or app loading problems can sometimes prevent check-in from recording correctly, so checking those basics is a good starting point.

If the problem continues, workers should avoid ignoring the issue and should report it through the proper support or issue-reporting process. Reporting the problem early is important because check-in affects shift documentation, and unresolved issues can create confusion about when the job actually started.

It can also help to review the assignment details again and make sure the check-in is being attempted at the correct stage of the job. If the process is still not working after retrying, the issue should be flagged so the shift record can be reviewed and corrected if necessary.

Overall, the best response is to retry the check-in, confirm connectivity, and report the issue if it continues. Acting quickly helps protect the accuracy of the campaign record and reduces the chance of problems later.

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