What if my phone camera does not work during a proof-required job?
If your phone camera does not work during a proof-required job, you should report the issue promptly and follow the instructions provided for documenting the problem. Since proof may be part of the assignment requirements, it is important not to ignore the issue or wait too long to mention it.
Workers should explain that the camera problem affected the ability to capture the required documentation and, if possible, confirm any other relevant assignment details while the issue is being addressed. Reporting the problem early gives the campaign team a better chance to review the situation and decide how the missing proof should be handled.
When proof is required, camera issues can affect how the job is reviewed, so clear communication matters. Prompt reporting helps protect the accuracy of the campaign record and reduces the chance that the missing documentation will be misunderstood later.
Overall, if the phone camera fails during a proof-required assignment, the best response is to report it immediately and follow the process for documenting the issue so the campaign can still be reviewed fairly and accurately.
