What should I do if distribution instructions do not match the task location?
If the distribution instructions do not match the task location, you should stop and report the issue rather than trying to guess what the assignment is supposed to mean. Mismatched instructions can lead to delivery mistakes, inaccurate campaign records, and work being completed in the wrong place.
When this happens, it is important to review the assignment details carefully and note exactly what seems inconsistent. The mismatch may involve the wrong address, incorrect route guidance, unclear service area notes, or another location-related conflict. Reporting those details clearly can make it easier for the issue to be reviewed and corrected.
Guessing or continuing without clarification can create bigger problems for the campaign, especially if the work ends up being completed outside the intended target area. Pausing first helps protect both the worker and the campaign record from avoidable errors.
Overall, if instructions do not match the task location, the best response is to pause, report the issue, and wait for clarification or correction before continuing the assignment.
