What if a route includes areas I cannot access?
If a route includes areas you cannot access, you should document the problem and follow the proper reporting process instead of guessing what to do or skipping the area without notice. Access issues can affect campaign coverage, so it is important that the situation is recorded accurately.
Examples of inaccessible areas may include locked gates, restricted buildings, controlled entry points, private property limitations, or other obstacles that prevent you from completing the route as planned. When that happens, workers should avoid improvising outside the campaign instructions and should clearly note what prevented access.
Reporting the issue helps the campaign team review the situation and decide whether the route needs to be adjusted, clarified, or otherwise handled differently. It also keeps the campaign record accurate by showing that the gap in distribution was caused by an access limitation rather than an unreported omission.
Overall, if part of the route cannot be accessed, the correct response is to document the issue and report it promptly so the assignment can be reviewed and the campaign record remains accurate.
